Primary Offer

    MSP ADVISORY FOR OWNERS WHO NEED CLARITY, DISCIPLINE, AND A REAL ROADMAP

    Your MSP does not need another recycled playbook. It needs a clear-eyed look at where the business is, where you actually want it to go, and what has to change to get there.

    I start with your goals as the owner, then run a real Operational Maturity Assessment to understand your people, process, tools, service delivery, leadership rhythm, data, and bottlenecks. From there, we build a 12–36 month roadmap designed around growth, stability, margin, and the business you actually want to run.

    No corporate theater. No magic framework. Just direct advisory from someone who has sat in the MSP seat.

    Book a 30-Minute Advisory Call

    YOU DO NOT NEED ANOTHER GENERIC MSP FRAMEWORK

    Most MSPs do not need more theory. They need someone who can look at the business honestly, identify what is actually holding it back, and help the owner build a practical path forward.

    COMMON PROBLEMS THIS SOLVES

    ▸The owner is still stuck in sales, operations, escalations, or delivery
    ▸The helpdesk is busy but hard to scale
    ▸The business has growth potential but no consistent operating focus
    ▸Only one or two people know how everything really works
    ▸Leadership meetings do not create enough accountability
    ▸KPIs and reporting exist but do not drive decisions
    ▸Processes are tribal, inconsistent, or ignored
    ▸AI and automation are interesting, but not tied to margin or service outcomes

    HOW MSP ADVISORY WORKS

    01

    Owner Assessment

    02

    Operational Maturity Assessment

    03

    12–36 Month Roadmap

    04

    Advisory + Execution Rhythm

    WHAT THE OPERATIONAL MATURITY ASSESSMENT LOOKS AT

    Owner goals
    Leadership rhythm
    Service delivery
    Helpdesk maturity
    Escalation paths
    Process and documentation
    PSA/RMM/tool usage
    KPI and reporting maturity
    Accountability
    Sales-to-operations alignment
    Client experience
    Automation and AI opportunities
    Margin and revenue impact

    WHAT THE ROADMAP GIVES YOU

    • ▸Clear priorities
    • ▸Better sequencing
    • ▸12–36 month direction
    • ▸Execution focus
    • ▸Operational maturity path
    • ▸Leadership accountability
    • ▸Practical next steps

    WHO THIS IS FOR

    • ▸MSP owners/operators
    • ▸Primarily sub-$7MM MSPs
    • ▸Owners who are too busy driving everything themselves
    • ▸MSPs that need more structure before hiring more people
    • ▸Teams that need executive-level thinking but not another full-time executive yet

    WHO THIS IS NOT FOR

    • ▸One-off PSA cleanups
    • ▸Cheap hourly consulting
    • ▸Break/fix work
    • ▸Owners looking for a magic framework
    • ▸General AI curiosity calls

    INVESTMENT

    Minimum advisory engagements start at $5,000.

    If the fit is right, Mike will recommend the path that makes the most sense based on where your MSP is today and what you are trying to build.

    FAQ

    Read Mike's story, see what changes, or check what clients say.

    READY TO STOP WINGING IT?

    Book a 30-minute call with Mike and get a direct conversation about where your MSP is, where you want it to go, and whether MSP Hero is the right fit.

    Book a 30-Minute Call