REAL TALK FROM REAL PEOPLE

"Mike is a forward looking leader that executes and gets things done even when hard decisions have to be made. He has proven he can move a company forward no matter how difficult."

Arlin Sorensen

VP of Ecosystem Evangelism, ConnectWise IT Nation; Industry Thought Leader and Mentor

"Working with Mike has been a blessing. He brings an incredible wealth of knowledge and experience. As the CEO, I am used to having all the answers, so it has been so great to work with Mike and have a sounding board to help reduce decision fatigue and get the right product for the right solution. At the same time, I have access to an expert to say 'make it happen' and have confidence that everything will work as expected."

Brian G.

Founder, Los Angeles Based MSP

"MSP life feels like a constant battle of putting out fires. Working with Mike has been a true breath of fresh air, as Mike (with his extensive high level experience and knowledge) has been able to guide us towards real organization and stability in our processes, immediately reducing chaos and the constant need for band-aid fixes. I would highly recommend any MSP looking for strategic guidance to not walk, but RUN to Mike Kolb."

Evan D

Service Manager, Michigan Based MSP

"I've worked with Mike for a couple of years now, and as a vendor, I can honestly say he's exactly the kind of partner you want to work with. We throw around the word "partnership" a lot in the space, but with Mike, it's not just a buzz word, it's real. He's direct, honest, and genuinely wants to see MSP's succeed. That's probably why we work so well together, we both come from a place of wanting to help, there's no ego. Mike has deep experience in the MSP world, and he brings a level of clarity and insight that's rare. He doesn't just give you advice, he helps you build something better. If you're an MSP trying to scale the right way and you want someone who's in your corner for the right reasons, Mike is your guy. I'm lucky to get to work with him, and even luckier to call him a true partner."

Kristal Sparrowhawk

Strategic Account Manager, ScalePad

"Working with Mike Kolb, The MSP Hero, has been nothing short of amazing. Mike brings an incredible depth of real-world MSP experience, and more importantly, he knows how to translate that knowledge into practical guidance that actually works in the field. Through his support, our team has significantly strengthened our MSP skillset; from operational maturity to technical confidence and process clarity. Mike doesn't just advise; he partners with you, challenges you to improve, and genuinely cares about your success. If you're serious about growing a capable, scalable MSP, Mike is the real deal."

Zach N

Founder, Michigan Based MSP

"Working alongside Mike Kolb has been a rewarding experience for our team. As VP of Sales and Marketing at Xperts Unlimited, I'm constantly looking for technical leaders who can bridge the gap between complex IT and cybersecurity concepts and real business outcomes, and Mike does exactly that. Mike and our executive team have collaborated on several significant initiatives aimed at building a scalable foundation for growth, and his contributions have been instrumental in shaping where we're headed. What sets Mike apart isn't just his technical depth, it's his ability to communicate that expertise in a way that resonates across business functions. Whether we're aligning on strategy or solving a client-facing challenge, he brings clarity to conversations that could otherwise get lost in technical complexity."

Suren S.

VP of Sales and Marketing, Los Angeles Based MSP

"In the time Mike has served as our Fractional COO, I've seen a noticeable improvement in both our strategic direction and organizational focus. He brings a unique ability to evaluate our challenges through the lens of his extensive experience while also considering broader industry best practices. Mike consistently helps us make more thoughtful, data-driven decisions with greater confidence. His guidance has been instrumental in creating clarity, alignment, and momentum across our organization."

Chris C.

Founder, Tennessee Based MSP

"If I were looking for a COO/CTO, I would want someone who can take vision and turn it into real operational momentum. That is exactly what Mike does. At the MSP we worked at together, Mike had a clear sense of where the company needed to go and helped move the business in that direction. He combines strategic vision with a grounded understanding of how MSPs actually operate day to day. His personality is one of his greatest strengths. Mike is friendly, approachable, and easy to trust, but he also gives clear direction when it matters. He creates enough structure for people to stay aligned while still giving them room to think, adapt, and solve problems. He also brings a network that few people can match. Mike seems to know someone for every business challenge, and when he does not have the answer himself, he knows exactly who to bring into the conversation. That combination of vision, personality, and network is rare. Any company looking for a COO or CTO who can help the team advance beyond the current growth plateau would be lucky to have Mike."

"Mike created an environment of open communication that made all the difference. No matter what was going on, I always knew that if I needed to go over anything, he would be there to listen and do whatever he could to support both the team and me personally. Even when things got stressful, he stayed steady and calm. That kind of response builds real trust, and it's a big part of what made working with him so easy."

Owen

Automation Developer, Raven Automation

"Bringing Mike on has been an excellent decision for our company. His guidance has helped us move forward on major projects that had been stalled for months, giving us the clarity and confidence to make decisions we had been putting off. He has a natural ability to read the culture and energy of a team and connect with people on their level. As someone without deep technical knowledge myself, I particularly value his ability to bridge the gap between technical expertise and operational strategy, ensuring that plans don't just get made, but actually get executed."

Nikki S.

Chief of Staff, California Based MSP